Microsoft has apologized after thousands of people worldwide reported issues with its products, including Outlook email and the popular game Minecraft. The problems were highlighted by Downdetector, which tracks website issues.
This new outage follows a major global IT issue just two weeks ago that affected over eight million computers due to a flawed software update by cybersecurity firm CrowdStrike, impacting sectors like healthcare and travel.
Microsoft said it has implemented a fix that shows improvement, but they have no estimated time for complete resolution.
The company stated they are investigating and working to resolve the issue as quickly as possible. This news comes just hours before Microsoft is set to release its latest financial reports.
The outage has affected services that rely on Microsoft platforms, such as Cambridge Water and the HM Courts and Tribunals Service in England and Wales.
Some NatWest customers also reported difficulties accessing webpages, but this issue has since been resolved. Dutch football team FC Twente informed fans that their ticketing website and club app were unavailable due to the outage.
This situation has raised concerns about the reliability of Microsoft’s cloud-based services.
Computer security expert Professor Alan Woodward noted that it is surprising to see another serious outage and emphasized that network infrastructure should be robust enough to prevent such failures.
For more details, you can refer to the original report from BBC News.
https://www.bbc.com/news/articles/c903e793w74o