Amazon’s “Just Walk Out” technology, which uses AI to allow customers to shop without checking out, faced scrutiny this year.

Reports revealed that while AI played a role, nearly 1,000 workers in India manually reviewed most transactions, contrary to initial claims.

This controversy highlights a broader issue known as “AI washing,” where companies exaggerate their use of AI to appear more advanced or efficient than they actually are.

This practice can mislead consumers, investors, and regulators alike, impacting trust and raising questions about the true capabilities of AI in business and technology.

Credit : BBC

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