M&S Cyberattack Recovery: Full Shopping Experience Returning by August

(Source: Reuters)

Marks & Spencer’s CEO Stuart Machin told customers today that the retailer is bouncing back fast from April’s cyberattack. According to Reuters, here’s what shoppers need to know:

Key Recovery Updates:
✔ Half of M&S online store (currently down) will reopen fully in 4 weeks
✔ All systems should be normal by August
✔ CEO’s promise: “Customers will see the full M&S again soon”

Why This Matters to You:

  • The April cyberattack disrupted M&S online shopping and services
  • Hackers didn’t steal customer payment data (Reuters confirms)
  • Physical stores kept running normally throughout

Reuters reports the CEO told shareholders: “I’m really hoping by August, the majority of this is behind us.” Tech teams are working around the clock to rebuild affected systems.

The Big Picture:
While cyberattacks are becoming common, M&S’s fast recovery shows how major retailers are getting better at handling digital crises. Experts say full restoration by August would be an impressive turnaround.

(Source: Reuters)

https://www.reuters.com/business/retail-consumer/ms-ceo-most-cyberattack-impact-will-be-behind-us-by-august-2025-07-01

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